26 The Queens Courier • november 17, 2016 FOR BREAKING NEWS VISIT www.qns.com ��business Changing with the Community It is an exciting time to be in Flushing, now one of the most diverse cultural centers in the nation. There is great energy in the neighborhood with the promise of further changes to ensure Flushing will remain vibrant and sustainable for years to come. In much the same way, it’s also an exciting time to be a part of Flushing Bank, as it has undergone dynamic changes of its own to become a 21st century financial institution while maintaining its close ties to the community. As the Flushing community has evolved, so too has the banking industry. To grow and prosper along with the communities it serves, Flushing Bank is adapting in order to stay current with the changes that are evolving our industry. Core to any successful business is its ability to adapt its strategy to stay current with evolving trends and technology. Consumer behavior changed forever with the introduction of online and mobile devices. Our society has embraced these new devices and now expects immediate access to information on a 24/7 basis. Flushing Bank recognizes that it is imperative to understand consumer preferences and provide them with the account access, product choices and delivery channels that enable them to bank where, when and how they choose. An integral component of Flushing Bank’s distribution strategy is leveraging technology to enhance the role of the branch by incorporating a Universal Banker model which leverages technology with a highly skilled sales staffing model. The new ASK (Assisted Service Kiosk) machine that provides customers a quick and easy way to conduct their banking transactions. Flushing Bank is very excited about what the future holds for our business. The bank aims to continue to leverage its real estate holdings in the neighborhood in order to continue making business investments that will keep pace
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