SEPTEMBER 2021 • LONGISLANDPRESS.COM 29
TECH INSIGHTS
HOW TO ONBOARD REMOTE EMPLOYEES MORE EFFICIENTLY
As more companies switch to
remote work, employers need
to embrace the best onboarding
practices to enhance new hires’
experience. Alignment involves
updating various tools and
processes to ensure seamless
onboarding, as the process of
training a new employee is
known.
Onboarding new employees
remotely changes the entire
experience for both sides.
Hence, the company’s approach
to onboarding new hires makes
a significant difference. A recent
national Price Waterhouse
Coopers (PwC) survey revealed
that more than 30 percent of
employees found onboarding
more challenging since the
pandemic started.
This reality compels companies
to adopt viable policies and
approaches to resolve remote
onboarding challenges.
Resolving these issues is critical,
given that the remote work
trend will continue into the
foreseeable future.
Remote Onboarding Best
Practices
Onboarding remote employees
involves a relatively different
process than the traditional
procedure. When handled
appropriately, the virtual
process helps new employees
feel a sense of belonging.
Thus, schedule several virtual
meetings to ensure effective
communication. Interactive
seminars and training courses
help familiarize themselves with
organizational processes.
Invest in the Right Technology
The first step to ensuring a
smooth onboarding process is to
invest in the right technologies,
such as Microsoft Teams and
Zoom. These tools provide a
reliable and secure connection
when conducting training and
interactive seminars. They
provide chat and video meeting
functionality to suit your
organization’s needs. However,
you should ensure that the new
hires know how to use these
communication tools.
Set Onboarding Goals
Unlike in-person onboarding
processes, virtual introductions
require more than just a warm
welcome. You need to create a
comprehensive list of objectives
and procedures to enhance the
new employee’s experience.
Onboarding virtually may
make some individuals feel
uncomfortable about asking
questions. Thus, share the
onboarding plan before the
scheduled video call. In doing
so, you ensure that the new team
member knows what to expect.
Host Virtual Introductions
Hosting a meeting between new
hires and the rest of the team
helps new members feel welcome
and breaks feelings of isolation.
Scheduling the video calls allows
you to explain the team structure
and generate enthusiasm. In the
end, the entire team gets a sense
of shared goals.
Help the new staff members
remember people’s names
easily by providing resources
Working remotely has become the new normal.
to refresh their memory. One
way is to present them with
a document listing the team
members’ names (including
photos), contact details, and
position in the company. The
document can also outline
the organizational structure.
Update the resource regularly
to ensure accuracy.
Meeting people via video call
makes it difficult to remember
the names of team members. The
process can be overwhelming.
Integrate Company Traditions
If your company has longstanding
traditions that enrich
the onboarding process, find
ways to integrate them into
interactive seminars and virtual
training sessions. For instance,
you can give new hires gift cards
to local eateries if your company
provides complimentary
lunches on specific days.
Likewise, you can host happy
hours via video conferencing
platforms like Microsoft Teams.
Assess Employees’ Feedback
Once the new hires complete the
onboarding process, ask them
Photo courtesy of Getty Images
for feedback. You can achieve
this objective by asking the
new team members to complete
a short survey. In the survey,
they can highlight likes and
dislikes about various aspects
of the onboarding procedures.
In addition, encourage the
employees to share ideas on how
to improve remote onboarding.
Schedule Ongoing Check-Ins
Regularly checking in with the
new staff members allows you to
identify any issues and resolve
them. Doing so ensures that
the new hires feel connected to
the onboarding process. Also,
pair new team members with
carefully selected mentors. This
approach allows the new remote
staff to avoid feeling isolated.
Custom Computer Specialists is
proud to sponsor Tech Insights.
LI. Since 1979, Custom has been
dedicated to providing Long
Island’s schools, local government
agencies, healthcare facilities
and businesses with advanced
technology solutions and support.
To learn more about Custom
Computer, please email info@
customtech.com.
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