INSIDE
APRIL 2019 NEWS AND VIEWS FOR THE NEW YORK METRO AIRPORT COMMUNITY Airport VoiceFREE
Suzy Wardle,Virgin Atlantic
E-xciting
changes coming
to air cargo.
EXPO looks to
future of digital
in distribution
BY JEFF YAPALATER
E-commerce, E-partnerships and Evolving
roles” was the theme at the 2019
JFK Air Cargo Expo. Head of Digital &
Distribution at Virgin Atlantic Cargo,
Suzy Wardle was the keynote speaker
and talked about the ”E” change in air
cargo business.
“We are going back to the beginning,
redesigning everything, “she said of Virgin
Cargo. “We are reimagining how we
were in technology and infrastructure
and now we are making digital changes
out of necessity from what customers and
partners are asking us to do. “ She added.
Wardle said that they are making
changes to “E” business through both
brick & mortar and digital. Said Wardle,
“ We are moving into larger facilities in
Heathrow, doubling our footprint, Delta
is coming in and that will help forwarders,
automation, and trucking as we roll
this out to our network.”
She said, “A lot is changing from the
way we have been using EDI messaging
before the internet, now we want to move
to API’s which are more internet friendly
and a lot easier t work with.”
INSIDE: 20 PAGES HONORING WOMEN OF ACHIEVEMENT
CELEBRATING
ALL THEY DO
Women of Aviation 2019 honored by the Port Authority and LaGuardia Airport , Christina Callahan, Carol Downing, Myrna Ruiz, Wendi
Gomez, Regina Womack, Lysa Scully, Cheryl Harris, Jeanette Otero, Mary Ellen Morris, Mobena Mohamed. Photo by Bruce Adler
Continued on page 32
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2 AIRPORT VOICE, APRIL 2019
DAILY’S GRIND BY PAUL LEHNER
Breaking ground for Amex Lounge
American Express and
JFK Terminal 4 held a special
groundbreaking ceremony
to celebrate what will be the
world’s largest Centurion
Lounge, set to open in 2020.
During the ceremony,
guests were taken to the
airfi eld and into the Centurion
Lounge construction site for
an offi cial groundbreaking
moment with Chris Cracchiolo,
SVP, Global Loyalty & Benefi ts
at American Express, Roel
Huinink, the President and
CEO of JFKIAT (the company
which operates Terminal 4),
and Huntley Lawrence, the
Director of Aviation at Port
Authority of New York and
New Jersey.
Following the ceremony,
Alexander Lee, VP, Global
Benefi ts and Services at
American Express, offered a
tour inside of the soon-to-be
lounge space. To conclude the
ceremony, guests gathered in
the terminal for NYC-inspired
light bites and refreshments.
Chris Cracchiolo, SVP,
Global Loyalty & Benefi ts at
American Express, shared
“As a major gateway for both
domestic and international
travel, we’re thrilled to soon
Patrick McGinley, Project Manager, Design and Construction Department at American Express; Alexander Lee,
VP at American Express; Eli Kay, Vice President & CFO at JFKIAT; Roel Huinink, President & CEO at JFKIAT; Chris
Cracchiolo, SVP, Global Membership Rewards & Loyalty Benefi ts at American Express; Huntley Lawrence, Director
Aviation Port Authority; Charles Everett, Deputy Director Aviation, Port Authority; Suzanne Heidelberger, SVP,
Global Real Estate & Workplace Enablement at American Express; Cynthia Leung, Director of Americas Portfolio
and Lease Management at American Express; Edward Midgley, VP of Concessions and Customer Experience
JFKIAT.
provide our Card Members
with a premium lounge
experience in Terminal 4,
one of the most active air
terminals in the country.”
Before cutting the ribbon, he
added, “While today marks
just the beginning of this
vision coming to life, we look
forward to sharing more in the
coming months and eventually
when we open in 2020.”
Roel Huinink, the President
and CEO of JFKIAT, said “As
the international gateway to
New York City and the rest of
the United States, Terminal 4
serves more than 21.5 million
travelers each year,” said Roel
Huinink. “The Centurion
Lounge is a perfect match for
our passengers who already
expect premium service and
experiences when they travel
out of Terminal 4, and we
are very excited about this
partnership.”
“We are very pleased that
American Express has chosen
Terminal 4 for its largest
Centurion Lounge yet,”
said Huntley Lawrence, the
Director of Aviation at Port
Authority of New York and
New Jersey. “The Centurion
Lounge will provide a new
amenity for passengers at
one of the highest volume
terminals in New York City.”
Jeff Yapalater:
(516) 425-4645
jeff@airportvoice.com
airportvoice.com
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