Director of Sales Enjoys Watching   
 WOMEN of ACHIEVEMENT 
 OCCUPATION /POSITION: director of sales and  
 marketing 
 EMPLOYER: Sheltair 
 HOMETOWN: South Florida 
 MENTOR: the women and men I met along the  
 way in my career 
 HOBBY: Swimming, reading, traveling 
 FAVORITE BOOKS: Great Expectations by  
 Charles Dickens 
 FAVORITE MOVIES: St. Vincent 
 HAPPY PLACE: Italy  
 FAVORITE QUOTE OR MOTTO: “Success is the  
 ability to go from failure to failure without losing  
 your enthusiasm.” 
 - Winston Churchill 
 HONORING THE WOMEN OF  
 ACHIEVEMENT IN THE AVIATION  
 INDUSTRY FOR OUTSTANDING   
 LEADERSHIP AND ACCOMPLISHMENTS 
 Accommodations Plus International is the worldwide leader of crew accommodation solutions for  
 the airline industry.  We offer a  powerful combination of crew accommodation services delivered through  
 innovative technology, unique software solutions, and a highly experienced team of service professionals.  
 AIRPORT VOICE, APRIL 2019 19  
 her Team Grow and Develop 
  BY JESSICA MILITELLO 
 Karen Kroeppel handles many responsibilities  
 as the director of sales and marketing for Sheltair.  
 Her passion for people and working hard can make it  
 look easy, but 27 years of experience can make even  
 the most daunting tasks look effortless. 
 Each day Kroeppel makes final decisions on  
 graphic design projects, meets with her sales team,  
 organizes community events, and meets with her  
 clients, just to name a few responsibilities. Her position  
 is centered on working with a great team and  
 reaching out to the public. Aside from the joy of being  
 in the aviation industry, her constant interaction  
 and support of her team and clients is certainly  
 a benefit to all that she does. 
 For  Kroeppel,  aside  from  her  own  accolades,  
 she gets a great amount of joy from watching members  
 of her team growing and striving to their potential. 
 “I enjoy working with a terrific team and watching  
 them grow and develop,” said Kroeppel. “Giving  
 them the tools to develop and explore all their  
 capabilities makes our department stronger and our  
 company stronger.” 
 Kroeppel  was  born  and  raised  in  South  Florida  
 and  earned  her  bachelor’s  degree  in  public  
 relations from the University of Florida. She was  
 working  on  the  entertainment  side  of  public  relations  
 before making  a  shift  into  customer service  
 and marketing. In 1994 she first became introduced  
 to  the  aviation  industry  after  being  
 recruited  for  a  general  manager  role  with  Signature  
 Flight Support in New York. It was a role  
 that she initially thought would be for a couple of  
 years  before moving  back  home,  but  after  experiencing  
 what the aviation industry has to offer,  
 she stayed in New York and continuously became  
 more successful. 
 With all that Kroeppel has accomplished, she is  
 often sought out for advice, especially those looking  
 toward the aviation industry. 
 “It’s always great to have successes,” said Kroeppel. 
  “I’ve been fortunate to see a lot of success for myself  
 and my team, and sometimes a failure or finding  
 out what you don’t want is just as important. You  
 learn so much about yourself and it takes you in a  
 whole different direction.” 
 THANK YOU FOR YOUR DEDICATION! 
 265 Broad Hollow Rd,        
 Melville, NY 11747 
 Office: (516) 307-3000 
 Terminal 4, Arrivals Hall            
 JFK International Airport            
 www.apihotels.com Jamaica, NY 11430                
 
				
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