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open for 12 years is a great indication that
we have been successful. It has been a long,
slow and steady journey.”
Initially, most of Triboro PT’s patients
came from the neighborhood, community
referrals and doctors.
“Over the years, the more patients we
see, word has spread about our office,
and the MDs in the area have gotten great
feedback from our patients about our office
and the care we provide,” Serras said.
“Nothing is more satisfying than when we
see patients refer their parents or grandparents.
We see a lot of repeat patients
and family and friends of patients, which
makes us feel good that we are providing
good care, and that our patients are happy
with our care.”
Ramirez and Serras wanted to create a
practice where people would feel like more
than just a name on a calendar.
“I feel like coming to Triboro PT is like going
to a small, family-owned business,” Serras
said. “We are a small office that patients
enjoy coming to. Everybody knows each
other. Many patients who come end up seeing
neighbors, friends, or people they recognize
from the community.”
Every patient at Triboro PT gets treated by
either Ramirez and Serras, and they make
an effort not to overbook appointments or
make patients wait for a long time to make
the experience more “personalized and enjoyable,”
Serras said.
With Triboro PT’s small, neighborhood
feel, you can bet it’ll be an Astoria staple for
years to come.
TRIBORO PT
TRIBOROPT.COM
2923 24TH AVE., ASTORIA
718-606-9513
INFO@TRIBOROPT.COM
Photos by Colin Pearce
/TRIBOROPT.COM
/BOROMAG.COM
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