42 THE COURIER SUN • AT HOME • MARCH 17, 2016 FOR BREAKING NEWS VISIT www.qns.com How Does a Company Achieve a 99.6% Satisfaction Rating? Written by: Steven J DiMare Chief Executive Officer Unified Window Systems, Inc. Window Systems Inc. Westchester LLC. UNIFIED Windows • Doors • Siding • Roofing 299 Peninsula Blvd. Hempstead Village, NY 11550 NYC LIC#0856560 Nassau LIC#176165000 Suffolk LIC#19279 Westchester LIC#WC22934H10 Yonkers LIC#5208 www.unifiedwindows.com All Showrooms open 7 days or call (888)631-2131 for a Free in Home Estimate in the Tri-state area How does a company achieve a 99.6% satisfaction rating? Hard work is the answer to that question. Most business owners find it challenging to make every customer happy, especially if they service many customers. At Unified each job is an installation involving construction with multiple men, multiple crews and multiple products. Completing approximately 20 jobs per day 6 days a week we successfully install 6,000 jobs per year. There is no other company in our industry that completes as much work. We are extremely proud of our 99.6% satisfaction rating. It takes hard work and a special commitment from our entire staff to achieve such results. At Unified we are open 7 days a week and employ over 30 office staff members, 8 managers and 3 partners all working together to make each and every job go as smoothly as possible. Our staff can always be reached by telephone or email and all 5 locations are always open to the public. We know all too well that most issues start with some sort of communication problem. Supplying and installing windows, doors, siding and roofing for almost 30 years and more recently insulation and stonework Unified has proved itself as the leading home improvement company in the tristate area. The ultimate secret to the company’s success revolves around the top quality products sold for the absolute lowest prices. Manufacturers such as Owens Corning, CertainTeed, Andersen and Pella have partnered with Unified to bring the best installation practices directly to the homeowner. For a free in home estimate or a free in home energy audit please call Unified at (888) 631-2131, email us at Unified@unifiedwindows.com or visit one of our 5 showrooms to see full size displays and get exact prices.
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