40 The Queens Courier • business • january 17, 2013 FOR BREAKING NEWS VISIT www.queenscourier.com business Members of the Bell Boulevard Branch, which is one of the bank’s nine branches in Queens. ‘Small enough to know you. Large enough to help you’ Flushing Bank employees make the sense of community (continued from cover) come alive in their interactions with customers. Flushing Bank believes strongly in connecting with its customers. Flushing Bank offers a comprehensive product set that provides customers with choices and tailored solutions. Tiffany said. Flushing Bank understands that business owners are probably some of the busiest people around and that banking may not be at the top of their “to do” list. They offer online banking to all their business customers so that they can access their accounts wherever and whenever they choose. They also have a remote deposit service designed for businesses that take in a large number of checks but have little time to get to the bank to make the deposit. With Remote Deposit, customers can remain in the office and simply scan checks at their desk. In closing, when asked what differentiates Flushing Bank from other banks in our area Mr. Buran had this to say: “Our community-based philosophy is an important pillar in our strategy. The ability of our employees to make that come alive in every interaction that they have with customers is a key to our success. The phrase “relationship banking” is an over-used term, but we believe strongly in connecting with our customers and getting to know them so that we can facilitate growth in their business and anticipate their needs throughout the businesses’ lifecycle. I know we are on the right track as we have had good success with referrals from existing customers. It speaks volumes when a customer says, ‘I’ve had a great experience with Flushing Bank and recommend you touch base with them’. There’s no better advocate for you than a satisfied customer.” (continued on page 42) Flushing Bank sponsored the NY Business Expo and Conference.
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