FOR BREAKING NEWS VISIT WWW.QNS.COM OCTOBER 29, 2020 • THE QUEENS COURIER 21
More Queens restaurants lose liquor licenses
REUTERS/Andrew Kelly/File Photo
Satisfi ed or engaged? At work, the diff erence is huge
BY TERRI CASEY
Energage
What’s the diff erence between a satisfi
ed employee and an engaged employee?
Is it good enough for employees to be
satisfi ed?
Satisfi ed employees are content employees;
they’re happy with the status quo. And
it seems having a high level of employee
satisfaction would be a good thing. Aft er
all, satisfi ed employees don’t quit and
go to work for someone else. Th ey don’t
demand 10 percent pay raises or a better
dental plan. And they get along well
enough with their coworkers.
But when has satisfaction ever propelled
you to do great things? When has
contentment caused you to take action?
For instance, do they:
• Go the extra mile for your organization?
• Perform at the highest levels?
• Wow your customers?
In other words, do satisfi ed employees
behave and act like engaged employees?
Th e answers are “maybe” and “sometimes.”
Engaged employees’ actions can be
described in three words: Rave, Remain
and Reach.
• Rave refers to spreading good news
about their employer.
• Remain refers to the willingness to stick
with their employer even when times
are tough.
• Reach refers to routinely going above
and beyond – not only solving problems
but routinely anticipating and preventing
problems.
Why is this important? Because employee
engagement is the simplest way to limit
turnover, improve productivity and boost
employee referrals.
Take a look at Jake, a perfectly satisfi ed
employee. When Jake is asked to describe
what it’s like to work at his company, he
says:
“My boss is a nice guy and he pretty
much leaves me alone. I live close to the
offi ce, so that’s a major perk. I don’t have
to work long hours, and there’s an endless
supply of free snacks, coff ee and juice in
the employee break room. And this year,
they even started matching our 401(k).
What’s not to like?”
Jake is satisfi ed. Jake is content. But is
Jake engaged? Notice Jake doesn’t talk
about his actual work. He doesn’t express
excitement – or interest – in the projects
he’s working on. Jake doesn’t say he’s
proud to work for his company. Jake also
doesn’t focus on intangibles like learning
new things, being challenged or solving
complex problems.
• Jake didn’t Rave.
• He didn’t speak about Reaching and
when times are tough.
• It’s very likely Jake will not Remain.
Jake is not an engaged employee.
In conclusion, Jake is a perfect example
of a satisfi ed employee. However, he’s not
engaged. Engaged employees routinely make
contributions that satisfi ed employees can’t.
Terri Casey is a consultant for Energage,
a Philadelphia-based research and consulting
fi rm that surveyed more than 2
million employees at more than 7,000
organizations in 2019. Nominate your
company as a Top Workplace at amny.
com/nominate.
BY EMILY DAVENPORT
edavenport@qns.com
@QNS
Nine New York City establishments are
among 21 statewide that have had their
liquor licenses suspended for not complying
with COVID-19 regulations. Four
of the nine restaurants with suspended
licenses were from Queens.
Th e latest round of suspensions brings
the total up to 238. In total, 1,362 charges
have been fi led against bars and restaurants
for violating coronavirus-related
rules. Th e emergency suspensions were
ordered by State Liquor Authority (SLA)
Chairman Vincent Bradley, Commissioner
Lily Fan and Commissioner Greeley Ford
at special meetings with the full SLA
board between Sept. 30 and Oct. 21.
“Rules are only as good as enforcement,
and as we have ramped up checks on bars
and restaurants, compliance has increased,
creating a safer environment for everyone.
A small number of business owners
still don’t think the rules apply to them
— even in focus zones where the state has
tracked increased spread — and these suspensions
should serve as a reminder that
we will take action against those who callously
put New Yorkers in harm’s way,”
Governor Cuomo said. “As we continue to
fi ght clusters across the state, bar and restaurant
owners should know that the state’s
task force will keep enforcing the law, and
if they do not follow the rules they will lose
their right to serve alcohol.”
Th e Queens restaurants to have their
licenses suspended are as follows:
Zebra Lounge NY II,
136-11 38th Ave.
On Sept. 27, the New York City Sheriff ’s
Offi ce observed over 100 patrons inside
the premises drinking, smoking and singing
karaoke, in fl agrant violation of the
governor’s executive orders in place since
March 16, 2020, which restricted indoor
dining in New York City before Sept. 30
and prohibited activities like karaoke.
Elite Palace at 69-02
Garfi eld Ave.
On Sept. 25, the New York City Sheriff ’s
Offi ce responded to the location following
complaints of social distancing violations
to fi nd a wedding in progress with
nearly 300 patrons inside — six times the
number of attendees currently allowed
at events — along with a band playing
and numerous patrons observed standing,
mingling and drinking, most without
facial coverings.
Da Mikelle Palace, 102 39-55A
Queens Blvd., Queens
On Oct. 18, New York City Sheriff ’s
Offi ce deputies observed several individuals
entering the business, which was
operating in a “Red Zone” area identified
by Governor Cuomo’s Cluster
Action Initiative and was limited to takeout
and delivery only. Despite operating
with the establishment’s front lights
off to give the appearance the business
was closed, deputies heard music playing
inside and entered the premises, observing
two rooms with about 25 patrons
in each — eating, drinking and dancing
without facial coverings or adherence to
social distancing protocols. Deputies then
entered an annexed space inside the building
called the “Troyka Restaurant” and
discovered approximately 45 additional
patrons eating, drinking and dancing to a
live band — with neither patrons, employees
nor band members wearing facial coverings.
According to patrons, the gathering
was a wedding reception, which would not
have been allowed at this size under statewide
COVID-19 regulations, which limit
non-essential gatherings to 50 attendees.
In “Red Zones,” non-essential gatherings
are not allowed at all, regardless of size.
Tropical Fantasy Bar &
Lounge, 92-06 173rd St.
On Oct. 9, NYPD offi cers observed
the premises using a tent set up on the
sidewalk in front of the premises, which
was blocking the pedestrian right of way
in violation of New York City’s Open
Restaurants program. According to the
police, numerous patrons were observed
standing, drinking and congregating
under the tent. Despite additional warnings,
including a follow-up visit by the
NYPD on Oct. 15 and an inspection by
SLA investigators on Oct. 17, the premises
continued to utilize the illegal tent. Th e
location is a repeat off ender, with pending
charges for multiple EO violations already
issued by the SLA.
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