Emergency Dispatch
Center: 911
City General Helpline: 311
EMERGENCY SERVICES
Battery/Abuse (for women
and men): 800-621-HOPE
Child Abuse Hotline: 800-
342-3720
For help with rape and
sexual assault: 212-227-3000
Con Ed Emergency Gas &
Electric: 800-752-6633
Dental Emergency Service
(Weekends only): 718-454-
8344
Emergency Children’s
Services: 212-966-8000
Fire Department: 718-847-
6600 or 911
Keyspan for gas
emergencies: 718-643-4050
Long Island Power
Authority (LIPA) /
Brooklyn Union Gas (BUG)
Emergency Info: 800-490-
0025
Suicide Prevention Hotline::
800-273-8255
Poison Control Center: 800-
222-1222
Crisis Helpline: 212-532-
2400
Life Net: 800-543-3638
ESSENTIAL SERVICES
OTHER SERVICES
Abandoned Buildings
To report abandoned
buildings: 311
Abandoned Cars
To report abandoned
vehicles: 311
AIDS
To get AIDS/HIV information:
800-TALKHIV; Health AIDS
Hotline: 800-541-2437
www1.nyc.gov/site/doh/
health/health-topics/aidshiv.
page
Airplane Noise
To file an airplane noise
complaint, call the Federal
Aviation Administration:
866-835-5322
www.faa.gov/
Airports
General information for JFK
International Airport: 718-
244-4444
www.panynj.gov/airports/
jfk.html
General information for
LaGuardia Airport: 718-533-
3400
www.panynj.gov/airports/
laguardia.html
Alcoholism
Alcoholics Anonymous: 718-
520-5021
Social Services Alcoholism
Service: 212-252-7022 or
1-800-56 SOBER
Intergroup: 212-647-1680
www.aa.org
Animal Rescue
To contact Animal Care and
Control: 212-788-4000
www.nycacc.org
Arson
To report a suspected
arson: 718-722-3600
Asbestos
To report illegal asbestos
removal: www.epa.gov/
asbestos
Bar Association
To get referrals from the
Queens Bar Association:
718-291-4500
www.qcba.com
Birth Certificates
To obtain a copy of a birth
certificate through the
Department of Health: 212-
788-4520
www.health.state.ny.us
Borough President Melinda
Katz
To reach the Borough
President’s Office: 718-286-
3000
www.queensbp.org
Buildings Department
Customer Service: 718-286-
7630
www.nyc.gov/buildings
Bus Schedules
MTA Travel Information line:
718-330-1234
For MTA LaGuardia Depot
(formerly Triboro Coach
Corporation): 718-565-3500
www.mta.info
Business Assistance
To get business help from
the city: 800-732-SBCD
www.nyssbdc.org
Cancer
To reach the national cancer
hotline: 800-4-CANCER
Child Abuse
To report child abuse or
neglect: 800-342-3720
www.preventchildabuseny.
org
City Collector
To contact the city collector:
212-504-4080
www1.nyc.gov/site/finance/
index.page
Community Boards
To find your local community
board: 718-286-2900
www1.nyc.gov/site/cau/
community-boards/
community-boards.page
Con Edison
For electric service and to
report electric problems:
800-75-CONED
www.coned.com
Consumer Hotline
To report a consumer
problem: 311
www.nedap.org/hotline/
index.html
Contractor Problems
To file a claim against a
contractor: 311
County Clerk
To contact the Queens
County Clerk: 718-298-0600
www.nycourts.gov/
COURTS/11jd/queensclerk/
index.shtml
Courts
Queens County Civil Court:
718-262-7100
To file a claim in Small
Claims Court: 718-262-7123
Crime Victims’ Hotline
To receive help and
referrals for crime victims:
212-577-7777
New York State Crime
Victims Board: 800-247-8035
www.ncvc.org
Day Care
To get a listing of day care
programs: 718-712-3350
www.queensdaycare.com
Death Certificates
To get a death certificate,
call the Department of
Health: 212-788-4520
www.health.state.ny.us/
vital_records/death.htm
Dental Referrals
To obtain emergency dentist
referrals: 718-454-8344
www.yellowpages.com/
queens-ny/dental-clinics
Disabilities
Mayor’s office for people with
disabilities: 212-788-2830
To get disabled parking
permits, call the
Department of Motor
Vehicles: 718-433-3100
www.nyc.gov/html/dot/
html/permits/nyc-pppd.
shtml
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