24 JUNE 24, 2021 RIDGEWOOD TIMES WWW.QNS.COM
Queens Borough Hall opens new Immigrant Welcome Center
BY CARLOTTA MOHAMED
CMOHAMED@SCHNEPSMEDIA.COM
@QNS
As the city celebrates the contributions
of immigrants during
Immigrant Heritage Month,
Queens Borough President Donovan
Richards Jr., alongside elected offi cials,
advocates and leading immigration
service providers, offi cially launched
the soft opening of Queens Borough
Hall’s new Immigrant Welcome Center
with a ribbon-cutting ceremony on
Tuesday, June 15.
The Immigrant Welcome Center
is a first-of-its-kind service hub at
Queens Borough Hall — located at
120-55 Queens Blvd. — representing
an unprecedented investment in immigration
related resources available
for more than 1 million immigrants
who call Queens home.
“There’s a reason why we’re called
the ‘World’s Borough.’ Every day,
families from all corners of the globe
come here to Queens to start businesses
in our neighborhoods, send
their children to our schools and be
integral parts of our thriving communities,”
Richards said. “We could
not be prouder to open the fi rst-ever
Immigrant Welcome Center at Queens
Borough Hall to better serve our immigrant
families and provide a vast
array of critical services.”
More than one-third of New York
City’s 3 million immigrants reside in
Queens, with nearly 50 percent of the
borough’s 2.4 million residents born
abroad, according to Richards.
Beginning with the soft launch of
the center and continuing into the
future as capacity and the variety
of available services expands, families
contacting or visiting Queens
Borough Hall will be connected with
comprehensive, multilingual services
such as legal assistance and referrals
to community-based organizations
and city services.
The center will be staffed by a
full-time coordinator and Richards’
director of Immigrant Aff airs – both
of whom are immigrants themselves
and fl uent in Mandarin and Spanish,
respectively — and will assist in case
management.
CUNY Citizenship Now! — the
largest university legal assistance
program in the nation providing free
and confi dential citizenship and immigration
law services — will partner
with the Queens borough president’s
offi ce to help assist with legal consultations.
Additional partnerships with
other service providers, as well as
city and state agencies, are expected
as the center’s operations expand in
the future.
According to Richards, in order to
broaden their general appeal to the
public, the office will be utilizing
social media, while also going out to
the communities to ensure that they
know that the center is open.
“We want people to know when they
come to Queens Borough Hall, that
this is the people’s house. We really
mean and believe that and you should
be able to come in here and get a onestop
shop opportunity for services,”
said Richards, who also noted other
services provided at Borough Hall,
such as IDNYC.
Coinciding with the soft launch of
the center is the borough president’s
office’s first-ever language access
phone line. Non-English speakers who
call the offi ce in search of services
facilitated by the center will be connected
to an offi ce staff member and
a third-party translator, breaking
down any potential language barriers
between the staff member and the
caller.
May Malik, deputy commissioner
of the Mayor’s Offi ce of Immigrant
Aff airs, said they look forward to partnering
with the center to empower and
advocate for immigrant communities
across Queens.
“By focusing on language access
and connecting visitors to city and
community-based programs, the center
signals that further supporting
our immigrant neighbors is critical
to the city’s future,” Malik said.
Local elected offi cials in attendance
at the ribbon-cutting ceremony included
Congresswoman Grace Meng,
Council members Barry Grodenchik,
Peter Koo, Selvena Brooks-Powers and
James Gennaro, and Assemblywoman
Catalina Cruz, who all commended
Richards for creating the critical hub
for immigrant families in Queens.
It was a dream come true for Cruz —
the fi rst “Dreamer” to be elected in the
state Assembly — to open the center on
the ninth anniversary of the Deferred
Action for Childhood Arrivals (DACA)
Initiative, which was established by
former President Barack Obama on
June 15, 2012.
“The Immigrant Welcome Center
at Queens Borough Hall will be the
fi rst-of-its kind in the state of New
York, and amongst only a handful nationwide,”
said Cruz, who collaborated
with Richards on the proposal. “Now
we have a place where we can go and
fi nd the help that we need. A place that
feels safe and welcoming, and a place
where you don’t have to worry about
whether you speak the right language,
have the right status, or the color of
your skin, it doesn’t matter. If you are
an immigrant, you are welcomed to
the center.”
As a daughter of immigrants, Meng
said Borough Hall’s new center is a
needed investment in things such
as legal assistance and referrals to
community-based organizations and
city services.
“We must do all we can to empower
immigrants and help them thrive. I’m
proud to help do that on the federal
level, and pleased that these resources
are being provided locally here in our
borough,” Meng said.
According to Grodenchik, RichaThe
new Immigrant Welcome Center is
open Monday through Friday from 9
a.m. to 5 p.m. and can be contacted via
phone at 718-286-0644 and via email at
welcome@queensbp.org.
In-person visits are by appointment
only. Due to the ongoing COVID-19
pandemic, the center is currently not
accepting walk-ins.
Additional information about the
center can be found at queensbp.org/
immigrantwelcomecenter, the center’s
dedicated webpage, complete with a
community calendar and links to a
wide array of resources.
Queens Borough President Donovan Richards (second from right) and
local elected offi cials cut the ribbon at the opening of the new Immigrant
Welcome Center. Courtesy of Queens borough president’s offi ce
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