Con Edison suspends on-site meter reading
BY ROBERT
POZARYCKI
Con Edison has
stopped all meter
reading and smart
meter installation to further
protect customers
and employees during the
coronavirus epidemic.
“Nothing is more
important than health
and safety,” said Con
Edison President Tim
Cawley. “We want to
protect everyone while
providing the safe, reliable
service our customers
need. While
many of our work activities
have been put
on hold, we are focusing
on system infrastructure
work that
ensures safety and reliability.”
The utility company’s
workers are
essential, and crews
are working around
the clock to keep New
York City’s power grid
running and respond
to any emergency that
may arise.
Con Ed workers
have been directed to
only enter a customer’s
home for emergencies,
safety-related inspections
and customerrequested
service
connections and enhancements.
All Con Ed workers
PHOTO VIA FLICKR/CON EDISON
carry proper identification;
upon approaching
a hoe, they will ask
if anyone in the house
is sick, and discuss
how they will carry out
their tasks safely. The
employees have been
instructed to follow
the guidelines set by
state and city government,
and the Centers
for Disease Control.
Con Edison employees
who need to enter
a home for one of these
reasons will carry
proper identification.
Our workers are following
U.S. Centers
for Disease Control
and New York State
and City guidelines,
including social distancing.
During the coronavirus
crisis, Con
Edison has ceased service
shutoffs over nonpayment;
waived new
late-payment charges
and suspended fees for
customers who fail to
grant access to their
properties.
The utility company
has also temporarily
closed its walk-in centers
across the city and
Westchester County.
Customers can pay
their bill online at
coned.com or by phone
at 888-925-5016.
Anyone who has an
appointment for Con
Edison service but is
in quarantine, or has
someone else in quarantine,
should notify
the company in advance
by calling 800-
75-CONED.
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20 March 26, 2020 Schneps Media
/www.TheVillager.com
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