BY KEVIN DUGGAN 
 Scooter sharing company  
 Revel has suspended more  
 than  1,000  of  its  riders  in  the  
 past month for behaving badly  
 on the streets, prompting offi  
 cials to send out a scolding  
 email to its New York City customers  
 on July 16. 
 “We  fi ne or suspend riders  
 who violate these or our  
 other  safety  rules.  It’s no  fun  
 to get suspended – just ask  
 one of the 1,000+ riders that  
 we’ve suspended in the past  
 30 days,” the message read.  
 “This  doesn’t have  to  be  you,  
 and it won’t be as long as you  
 ride the right way.” 
 The July 16 email — which  
 boasted the ominous subject  
 line “Hey NY, we need  to  
 talk…” — included a bulletpoint  
 list that reminds riders  
 of their rules, such as wearing  
 their DMV-approved helmet to  
 comply with state law, not riding  
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 in parks, and not letting  
 anyone else use your account,  
 “even if they ask nicely.” 
 The company also reiterated  
 some very basic rules of  
 the road like not riding in bike  
 lanes or obeying traffi c signs. 
 “We can’t believe we have  
 to say this, but no running red  
 lights,” the email reads.  
 These  were  some  of  the  
 most common offenses by riders  
 and the suspensions Revel  
 issued as a result are permanent, 
  according to a spokeswoman  
 for the company.  
 To stop some scoffl aw scooterists, 
  Revel encouraged its  
 customers to tell on each other  
 by sending the company an  
 email or tweet with the date,  
 time, location, and photo or  
 video of any wrongdoing. 
 “If you see someone breaking  
 the rules, don’t be shy  
 about letting us know,” the  
 email read. “Hold yourself and  
 others accountable for riding  
 safely, and we’ll do the same.” 
 The  warnings  appeared  
 to  be  prescient,  as  just  three  
 days  later,  26-year-old  CBS2  
 television  reporter  Nina  Kapur  
 became the fi rst  person  
 to die while riding on a Revel  
 scooter.  According  to  police,  
 Kapur was riding on the back  
 of the scooter in Greenpoint  
 when the male driver suddenly  
 swerved — knocking both passengers  
 onto the ground.   
 Sources told the New York  
 Post that neither rider was  
 wearing a helmet.  
 The company — which  
 fi rst rolled out in Bushwick  
 in  2018,  before  spreading  further  
 to other parts of Brooklyn  
 and Queens — expanded  
 into sections of the Bronx and  
 Manhattan earlier in the year,  
 along with other cities around  
 the country. 
 Revel now counts almost  
 Reporter Kevin Duggan following all the rules of the road while riding a  
 Revel scooter around Grand Army Plaza.   Photo by Trey Pentecost 
 300,000  riders  in  New  York  
 City, and the company spokeswoman  
 said the vast majority  
 of them use the scooters  
 without breaking the rules or  
 laws. 
 But to stay in the good  
 graces  with  residents  in  all  
 the service areas, the company’s  
 email message pleaded  
 with riders to do better.  
 “Bad behavior doesn’t exist  
 in a vacuum, and when people  
 misuse Revel it refl ects poorly  
 on every one of us. It upsets the  
 communities we operate in,  
 threatens the relationships we  
 have  with  local  leaders,  and,  
 worst of all, puts others on the  
 road at risk,” the email read.  
 “Thanks for hearing us out, and  
 happy (responsible) riding.” 
 Revel rousers 
 Scooter share company suspends 1,000  
 riders, issues email warning to customers 
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