BY BILL PARRY
St. John’s Episcopal Hospital
in Far Rockaway has been
awarded Silver Certification
of Excellence in Person-Centered
Care by Planetree International.
The certification recognizes
the organization’s achievement
and innovation in the
delivery of person-centered
care, St. John’s Episcopal Hospital
is the first organization
to earn the prestigious award
through partnership and ongoing
collaboration between
cohorts from the Hospital Association
of New York State
(HANYS).
What distinguishes Planetree
Certification among other
healthcare quality awards
is its distinctive focus on
person-centered care, defined
as a model of care delivery in
which healthcare professionals
partner with patients and
families to identify and satisfy
the full range of patient needs
and preferences.
The award is conferred
based on a variety of factors,
including performance improvement
on traditional quality
indicators, review of policy
documents and how patients
and staff assess the organization’s
person-centered culture.
Silver Certification was
awarded to St. John’s Episcopal
Hospital followed a series
of focus groups with patients
and their loved ones, as well as
staff from a multitude of disciplines
and divisions within
the organization.
Considered collectively,
these discussions with
patients and staff attested to
the genuine culture of personcentered
care.
“The experience of St.
John’s Episcopal Hospital
TIMESLEDGER | Q 4 NS.COM | DEC. 24 - DEC. 30, 2021
shows what can be accomplished
when a team of deeply
committed, supremely innovative
and highly driven
caregivers takes the courageous
leap to redefine priorities
and reorganize systems to
put patients first,” said Susan
Frampton, president of Planetree
International, a nonprofit
that has been at the forefront
of the movement to transform
healthcare from the perspective
of patients for more than
40 years.
“Planetree awards Silver
Certification in Person-
Centered Care to celebrate
organizations’ progress along
Photo courtesy of St. John’s Episcopal Hospital
the culture change journey,”
Frampton added. “In this spirit,
we look forward to witnessing
how the team at St. John’s
Episcopal Hospital builds on
this achievement to take its
commitment to delivering
person-centered care to even
greater heights.”
The criteria that St. John’s
satisfied to achieve the certification
reflected what
patients, residents, family
members and healthcare professionals
in hundreds of focus
groups say matters most
to them during their healthcare
experience.
The qualitative data aligns
with the growing evidencebased
for person-centered
care and establishes the certification
program as a concrete
framework for defining
and measuring excellence in
person-centeredness.
“At St. John’s, we make it a
point to treat our patients with
dignity and respect, while also
involving them in decisions
about healthcare,” St. John’s
Episcopal Hospital CEO Jerry
Walsh said. “I am extremely
proud of all of our St. John’s
team members for incorporating
a person-centered approach
in the way we deliver
healthcare to our patients.”
St. John’s Episcopal Hospital
attains highest level of
achievement for excellence
in person-centered care
NORTHERN BOULEVARD
FOOT CARE
Dr. William Hansen
Podiatrist
• PODIATRIST
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“Visit Our Modern Facilities Dedicated To High Quality Professional Service”
We accept Medicare
Assignments Union Plans
Most Insurance Accepted.
Care and Maintenance
We are committed to ensuring the safety and health
of all our patients and employees
170-03 Northern Blvd. (Corner of 170th Street)
Flushing, NY 11358 (718) 353-3668 Bus Q12 or Q13
Visit our website at www.FlushingPodiatrist.com
/www.FlushingPodiatrist.com
/NS.COM
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