Public Assistance
To get information about
public assistance: 718-
557-1399
www1.nyc.gov/nycresources/
service/1222/
public-assistance-orwelfare
Railroads
To get Long Island Rail
Road schedule info: 718-
217-5477
www.mta.info/lirr
To get Metro-North
schedules: 212-532-4900
www.mta.info/mnr
To get Amtrak schedules:
800-872-7245
www.amtrak.com
Recycling
To get recycling
information: 718-298-7300
www1.nyc.gov/assets/
dsny/site/services/
recycling
Rent
Division of Housing of
Housing and Community
Renewal’s rent
information line: 718-739-
6400
ESSENTIAL SERVICES
www.nycrgb.org/
Restaurant Complaints
To file a complaint against
a restaurant, contact the
Department of Health: 311
www.nyc.gov/apps/311
Schools
Public schools district
affairs line: 718-935-2200
www.schools.nyc.gov
Sewer
To report a clogged
sewer: 718-337-4357
www.nyc.gov/html/dep/
html/wastewater/index.
shtml
Sexually Transmitted
Diseases
For treatment, call the
STD hotline: 800-227-8922
To get STD information
and education: 212-788-
4415
www.std-gov.org
Sheriff
Queens County Sheriff’s
office: 718-707-2170
www.scoc.ny.gov/
sheriffsaddre.
htm#Queens
Social Security
To get Social Security
information: 800-772-1213
To get an application for
Social Security Insurance:
800-772-1213
www.ssa.gov
Social Welfare
Queensboro Council for
Social Welfare: 718-261-
2700
www.qcsw.org
Street Lights
To report a broken street
light: 311
www.nyc.gov/apps/311
Subway Schedules
To get subway schedules
from the Metropolitan
Transit Authority: 511
www.mta.info
Suicide
To contact the
Samaritan’s Suicide
Prevention hotline: 212-
673-3000
www.
suicidepreventionlifeline.
org
Tax
To get tax forms from
New York City: 212-NEWYORK
To get tax forms from the
Internal Revenue Service:
800-Tax-Form.
To get tax information
from the Internal Revenue
Service: 800-829-1040
For real estate property
tax information: 212-504-
4080
Taxpayers Assistance
Unit: 844-545-5640
www.irs.gov/formspubs
Taxis
To file a complaint against
a taxi driver, call the Taxi
& Limousine Commission:
311
Taxi Commission: 718-391-
5501
www.nyc.gov/taxi
Tenant Issues
To get help for tenant
problems: 718-262-7145
www.tenant.net/nyc.html
Towed Cars
To track down a car if it
has been towed: 311
www1.nyc.gov/site/
nypd/services/vehiclesproperty/
towed-vehicles.
page
Traffic Problems
To file a complaint about
broken traffic lights or
missing signs: 311
www.nyc.gov/apps/311
Traffic Violations
To contact the Traffic
Violations Bureau: 718-
488-5710
dmv.ny.gov/tickets/findtvb
office-locations
Trees
To report tree problems:
311
www.nycgovparks.
org/services/forestry/
request/submit
Veterans
Veterans’ Information:
718-459-1828
www.va.gov
Voluntary Action
NYC Service: 212-788-7550
www.nycservice.org
Voting
To register to vote and
find polling places: 311
www.vote.nyc.ny.us/html/
voters/voters.shtml
Water Meters
To complain about a water
bill: 718-595-7000
www.nyc.gov/html/dep/
html/water_and_sewer_
bills/meterread.shtml
Workers’ Compensation
To file a claim for workers’
compensation: 800-877-
1373
www.wcb.ny.gov/
Youth Intervention
To reach the NYC
Youthline: 800-246-4646
www1.nyc.gov/site/dycd/
index.page
Zoning
To apply for zoning
variances: 212-720-3370
www1.nyc.gov/site/
planning/zoning/aboutzoning.
page
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