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Heat & Hot Water
To file heat and hot water
complaints: 212-NEWYORK
or 311.
www1.nyc.gov/nycresources/
service/1813/
heat-or-hot-watercomplaint
Homeless
To file a complaint against
the homeless: 311
www1.nyc.gov/nycresources/
service/5705/
homeless-personcomplaint
Housing
To file a complaint about
housing conditions,
call the NYC Housing
Authority: 718-657-8300
For Section 8 and Housing
Applications, call the NYC
Housing Authority: 212-
828-7100
Attorney General for
Co-ops and Condos: 212-
416-8121
Building Inspectors: 718-
286-0600
ESSENTIAL SERVICES
Central Complaints
Bureau (Repairs): 718-592-
5757
Code Enforcement: (212)
863-5990
Emergency Housing/
Relocation (after 5 p.m.):
212-289-8000
Fair Housing: 800-669-
9777
Housing Authority
Applications: 311
Housing, Preservation &
Development: 311
Technical Service: 311
Real Property
Assessment: 212-504-
4080
Rent Administration Info:
718-739-6400
Rent Increase Exemptions
(Seniors): 311
www.nyc.gov/apps/311
Income Maintenance
Call your local office —
Jamaica: 718-523-2146;
L.I.C.: 718-784-6043;
Rockaway: 718-637-2144
Immigration
To call the U.S. Bureau
of Citizenship and
Immigration Services:
800-375-5283
www.uscis.gov/portal/site/
uscis
Insurance
To file insurance policy
complaints: 212-480-6400
www1.nyc.gov/nycresources/
service/2974/
insurance-complaint
Lead Poisoning
To get information about
lead poisoning: 212-BANLEAD
www.weact.org
Legal Aid
To contact the Legal Aid
Society: 212-577-3300
www.legal-aid.org
Library, Queens Branches
To find local library
branches: 718-990-0700
www.queenslibrary.org
Lottery
To get winning lottery
numbers: 518-388-3300
www.nylottery.org
Manhole Trouble
To report a misplaced
cover: 311
www.nyc.gov/apps/311
Managed Care
To contact the Managed
Care hotline: 800-206-
8125
www.mhlac.org
Marriage Licenses
To obtain a marriage
license: 718-286-2847
www.health.state.ny.us/
vital_records/marriage.
htm
Medicaid
To get Medicaid info: 800-
541-2831
www.health.ny.gov/
health_care/medicaid
Medicare
To get Medicare info /
reduced-fare passes:
800-541-2831
www.medicare.gov
Mental Health
To get help for the
mentally ill: 212-219-5599
Dept. of Mental Health:
212-219-5400
www1.nyc.gov/site/doh/
index.page
Movies
To get listings, call
Moviefone: 718-777-FILM
www.moviefone.com
Pest Control
To find out about pest
control call: 718-956-7103
www1.nyc.gov/nycresources/
service/3465/
pest-control-complaint
Parking Violations
For information on
parking violations: 311
www1.nyc.gov/nycresources/
service/2187/
parking-ticketassistance
and-payment
Parks and Recreation
To get information from
the Department of Parks
and Recreation: 718-520-
5900
www.nycgovparks.org
Passports
To obtain a U.S. passport:
877-487-2778
travel.state.gov/passport
Poison
To contact the Poison
Control Center:
212-POISONS or 1-800-
222-1222
www.aapcc.org
Police
To get general
information from the New
York Police Department:
646-610-5000
To file a complaint about
the New York Police
Department: 800-341-2272
www.nyc.gov/nypd
Potholes
To report a pothole: 311
www.nyc.gov/apps/311
Planned Parenthood
For information on
Planned Parenthood: 212-
965-7000
www.plannedparenthood.
org
Public Advocate
Public Advocate Jumaane
Williams complaint line:
212-669-7250
www.pubadvocate.nyc.
gov
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