14 MARCH 18, 2021 RIDGEWOOD TIMES WWW.QNS.COM
NYC Health + Hospitals/Queens recognized for providing
enhanced quality and safety
BY CARLOTTA MOHAMED
CMOHAMED@SCHNEPSMEDIA.COM
@QNS
For the ninth consecutive
year, NYC Health + Hospitals/
Queens, a major healthcare
provider in the borough, received
a Certificate of Recognition from
the National Committee for Quality
Assurance for its systemic use
of patient-centered, coordinated
care management processes in its
primary care services.
Patient-Centered Medical Home
(PCMH) accreditation indicates
that a practice offers enhanced services
and a higher quality of care.
The Certificate of Recognition is
awarded for one year, from Dec. 17,
2020, to Dec. 17, 2021.
NYC Health + Hospital/Queens’
mission is to provide quality, comprehensive
care to all members of
the public regardless of their ability
to pay. To earn the recognition, the
hospital has offered extended hours,
care management to patients with
chronic illnesses, behavioral health
integration and other services.
Neil Moore, chief executive
officer of NYC Health + Hospital/
Queens, said he is delighted that
Queens has once again achieved
PCMH accreditation.
“PCMHs build better relationships
between patients and their clinical
care teams. Research shows that
PCMHs improve both quality and
the patient experience and increase
staff satisfaction, while reducing
health care costs. Practices such as
ours that consistently earn this recognition
have made a commitment
to continuous quality improvement
and a patient-centered approach to
care,” Moore said.
PCMH is a care delivery model
whereby patient treatment is coordinated
through their primary care
physician to ensure they receive the
necessary care when and where they
need it, and in a manner they can
understand. PCMH accreditation
further results in an increase in
reimbursement from health plans.
NYC Health + Hospitals/Queens’
Primary Care Services has been
certified for the last eight years.
Debra Brennessel, MD, Queens’
director of Ambulatory Care said
she takes great pride in the fact that
NYC Health + Hospitals/Queens’ Ambulatory
Care Department has again
been nationally recognized for having
primary care services that offer
a higher quality of healthcare.
“These services range from
pediatric, adult and geriatric to
virology. The PCMH designation
demonstrates to all Queens patients
that our primary care practices
have successfully transformed operations
to deliver enhanced quality
and safety,” said Brennessel, who
oversees the largest diabetic and
hypertensive patient population of
all NYC Health + Hospitals facilities
combined. “It lets them know that
they can be treated here preventatively
for chronic illnesses, and
it will ultimately mean there will
be less reliance on the emergency
department for their care.”
Patients interested in making
an appointment at NYC Health +
Hospitals/Queens can do so by
calling 844-NYC-4NYC. To learn
more about primary care services
at NYC Health + Hospitals/Queens,
visit www.nychealthandhospitals.
org/queens/.
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