Sheepshead Bay clinic ups the ante
to better serve community
Metro Healthcare Partners in Sheepshead Bay is celebrating a name change, remodel and overhaul of its patient services.
Metro Healthcare Partners
Caribbean Life, NOVEMBER 20-26, 2020 27
By Meaghan McGoldrick
A 7,500 square foot state-ofthe
art healthcare facility in
Sheepshead Bay is celebrating
a recent remodel that its leading
doctor says has changed
the game when it comes to the
center’s services and patientexperience.
“We feel like we wanted to
change and update to reflect
the needs of the neighborhood,”
Dr. Russell Greenseid,
the owner of Metro Healthcare
Partners, told Brooklyn Paper.
Dr. Greenseid, together
with doctors Nick Chiappetta
and Matthew Valvo, worked
for more than four years to
upgrade the center’s Nostrand
Avenue facility, and ultimately
meet a higher set of regulations
and standards which came with
the center’s recent designation
as an “Article 28” diagnostic
and treatment center.
The medical center, formerly
known as HealthQuest,
then went through an “extensive
and expensive” overhaul,
which has since expanded the
types of services he and his
team can offer both longtime
patients and new visitors, said
Dr. Greenseid.
“We’ve had to update the
building structurally and aesthetically,
and we do feel we’ve
elevated our final product
to meet a standard we’re all
proud of,” the chief doctor said.
“We’ve been here since 1994.
Personally, I’ve been here since
1999 and it’s just so exciting to
see the center grow.”
The center’s staff has also
grown, allowing the facility to
provide a wider array of services,
Dr. Greenseid said.
“We’ve added and expanded
all of our services, which
kind of forced us to expand our
staff.”
The staff, he said, can communicate
to patients in over
125 languages, and the newly
remodeled building is now
completely ADA-accessible.
“We feel we represent the
diversity of Brooklyn,” he said,
“and I do believe that our staff
is perhaps the most loyal,
patient-centric staff we’ve had
the pleasure of working with.”
To boot, the staff has also
raised their own standards to
meet those of the new-andimproved
facility.
“Our staff has really raised
the game as well,” Dr. Greenseid
said.
Metro Healthcare Partners
is proud to now serve patients
from the onset of an injury to
post-injury, the doctor said.
“We now have the capability
to consult, diagnoses, treat
and follow through with most
muscular and skeletal injuries.
We can treat basically any trauma
from head to toe,” he said.
“We also have board-certified
physicians that will cater to
the patient population, whether
they need an orthopedist,
neurologist, radiologist, chiropractic
care — you name it. A
patient can receive all necessary
treatment under one roof
at wone location.”
And that one location is taking
special care of patients in
the age of COVID-19, Dr. Greenseid
said. The waiting areas
are sanitized several times an
hour, temperature checks and
mask-wearing are both mandated
and the facility’s upgraded
HVAC system helps with
airflow.
“I feel safer here than in my
own house — don’t tell my
wife,” the doctor joked, adding
that he and his team “never
missed a beat” when it comes
to serving the community amid
the pandemic.
“We were never closed, we
were open every day throughout
the pandemic and we
couldn’t be prouder of our staff
and physicians for not missing
a day of work,” he said. “And we
really have a safe environment
for all patients and staff.”
The facility, Dr. Greenseid
added, caters to an especially
large clientele of city employees
and essential workers —
making what he and his team
set out to do feel even more
important.
“Generally speaking, we feel
that we’re basically responsible
for all of our first responders
and essential workers in
the sense that, if they put
their health in our care, we’re
going to do everything necessary
to keep them safe,” he
said. “That’s a huge part of our
COVID protocol.”
When asked why one might
choose Metro Healthcare Partners
over a competitor, Dr.
Greenseid said simply, it’s a
one-stop shop.
“I was taught 100 years ago
that a patient will pass 100 sites
between their home and your
facility,” he said. “I do believe
we are a cutting-edge, multidisciplinary
treatment center.
We have the latest tech as it
applies to diagnostics, rehabilitation
and treatment with the
goal of returning all patients to
their pre-injury status.”
And their over two decades
in the community don’t hurt,
the doc added.
“We’ve been here,” he said.
“We haven’t moved. We’ve only
grown, and we’re proud to represent
the borough of Brooklyn.
We’re honored to treat not
only our first responders but
also our entire community.”
Metro Healthcare Partners
is located at 3500 Nostrand
Ave. For more information,
visit metrohealthnyc.com.
Health
/metrohealthnyc.com
