Sheepshead Bay clinic ups the
ante to better serve community
Metro Healthcare Partners in Sheepshead Bay is celebrating a name change, remodel and overhaul of its patient services. Metro Healthcare Partners
COURIER LIFE, NOV. 20-26, 2020 19
BY MEAGHAN MCGOLDRICK
A 7,500 square foot state-ofthe
art healthcare facility in
Sheepshead Bay is celebrating
a recent remodel that its leading
doctor says has changed
the game when it comes to the
center’s services and patientexperience.
“We feel like we wanted to
change and update to refl ect
the needs of the neighborhood,”
Dr. Russell Greenseid,
the owner of Metro Healthcare
Partners, told Brooklyn
Paper.
Dr. Greenseid, together
with doctors Nick Chiappetta
and Matthew Valvo, worked
for more than four years to
upgrade the center’s Nostrand
Avenue facility, and ultimately
meet a higher set of
regulations and standards
which came with the center’s
recent designation as an “Article
28” diagnostic and treatment
center.
The medical center, formerly
known as HealthQuest,
then went through an “extensive
and expensive” overhaul,
which has since expanded the
types of services he and his
team can offer both longtime
patients and new visitors, said
Dr. Greenseid.
“We’ve had to update the
building structurally and
aesthetically, and we do feel
we’ve elevated our fi nal product
to meet a standard we’re
all proud of,” the chief doctor
said. “We’ve been here since
1994. Personally, I’ve been
here since 1999 and it’s just
so exciting to see the center
grow.”
The center’s staff has also
grown, allowing the facility to
provide a wider array of services,
Dr. Greenseid said.
“We’ve added and expanded
all of our services, which kind
of forced us to expand our
staff.”
The staff, he said, can communicate
to patients in over
125 languages, and the newly
remodeled building is now
completely ADA-accessible.
“We feel we represent the
diversity of Brooklyn,” he
said, “and I do believe that our
staff is perhaps the most loyal,
patient-centric staff we’ve had
the pleasure of working with.”
To boot, the staff has also
raised their own standards to
meet those of the new-and-improved
facility.
“Our staff has really raised
the game as well,” Dr. Greenseid
said.
Metro Healthcare Partners
is proud to now serve patients
from the onset of an injury to
post-injury, the doctor said.
“We now have the capability
to consult, diagnoses, treat
and follow through with most
muscular and skeletal injuries.
We can treat basically
any trauma from head to toe,”
he said. “We also have boardcertifi
ed physicians that will
cater to the patient population,
whether they need an orthopedist,
neurologist, radiologist,
chiropractic care — you
name it. A patient can receive
all necessary treatment under
one roof at wone location.”
And that one location is
taking special care of patients
in the age of COVID-19, Dr.
Greenseid said. The waiting
areas are sanitized several
times an hour, temperature
checks and mask-wearing are
both mandated and the facility’s
upgraded HVAC system
helps with airfl ow.
“I feel safer here than in
my own house — don’t tell my
wife,” the doctor joked, adding
that he and his team “never
missed a beat” when it comes
to serving the community
amid the pandemic.
“We were never closed, we
were open every day throughout
the pandemic and we
couldn’t be prouder of our staff
and physicians for not missing
a day of work,” he said. “And
we really have a safe environment
for all patients and
staff.”
The facility, Dr. Greenseid
added, caters to an especially
large clientele of city employees
and essential workers —
making what he and his team
set out to do feel even more important.
“Generally speaking, we
feel that we’re basically responsible
for all of our fi rst responders
and essential workers
in the sense that, if they
put their health in our care,
we’re going to do everything
necessary to keep them safe,”
he said. “That’s a huge part of
our COVID protocol.”
When asked why one might
choose Metro Healthcare
Partners over a competitor,
Dr. Greenseid said simply, it’s
a one-stop shop.
“I was taught 100 years ago
that a patient will pass 100
sites between their home and
your facility,” he said. “I do
believe we are a cutting-edge,
multi-disciplinary treatment
center. We have the latest tech
as it applies to diagnostics,
rehabilitation and treatment
with the goal of returning all
patients to their pre-injury
status.”
And their over two decades
in the community don’t hurt,
the doc added.
“We’ve been here,” he said.
“We haven’t moved. We’ve only
grown, and we’re proud to represent
the borough of Brooklyn.
We’re honored to treat not
only our fi rst responders but
also our entire community.”
Metro Healthcare Partners
is located at 3500 Nostrand
Ave. For more information,
visit metrohealthnyc.com.
Health
/metrohealthnyc.com